Are you struggling to retain your top staff in today's competitive healthcare market? You’re not alone. Our recent survey found that 49% of clinics have lost a top staff member in the last year. Losing valuable team members doesn't just impact morale; it also leads to inflated operational costs, hampering the clinic's overall performance.
In this vlog, clinic owner & physiotherapist Derek Purvis, clinic growth expert Sanjeev Bhatia, and Juvonno president Terry Davison share their proven strategies for retaining top talent and fostering a culture that brings out the best in your team. You'll gain actionable tips and real-life examples to craft a robust staff retention strategy for your allied health clinic.
Here’s what you’ll learn:
0:00 - Introduction & Market Research
The panel begins by identifying the challenges of retaining top staff and analyzing the results from our pre-webinar survey as a temperature check on the state of staff retention amongst our audience of clinic owners & managers.
2:25 - Keeping Staff Happy and Motivated
Physiotherapist and clinic owner Derek Purvis breaks down shares his journey and approach to building a winning retention strategy, highlighting key elements that keep staff happy and motivated long-term.
6:53 - Top Challenges in Retaining Staff
Discover the top 5 reasons clinic staff decide to leave as Sanjeev presents the findings, supplemented by real-life examples from Derek.
9:17 - The Importance of Setting Expectations
Highlighting the critical role of transparency, the panel delves into setting clear expectations for compensation, clinic culture, and career advancement.
11:35 - Be Proactive, Not Reactive
Sanjeev breaks down his strategies for maintaining open lines of communication with your staff. Learn how to avoid unwanted surprises by being proactive rather than reactive.
13:31 - The Value Stack
Introducing ‘the Value Stack’, Sanjeev demonstrates its use as a negotiation tool for showcasing earning potential to current and prospective staff.
17:12 - Creating a Career Path
Derek and Sanjeev present the career path models they use in their clinics to keep staff motivated and striving for more. Discover how creating clear career advancement opportunities can boost retention.
19:48 - A Clear Compensation Model
Transparency in negotiating compensation is key, especially when presenting your compensation model. Sanjeev shares his insights on how to do this effectively.
24:35 - Sanjeev’s Biggest Piece of Advice
Can you guess what it is? Find out Sanjeev’s most valuable piece of advice for retaining top staff in your clinic.
25:27 - Your Next Steps
After watching the webinar, these are the top 3 things you should do to boost your own retention strategy. It’s time for you to take actionable steps to implement what you've learned!
