COVID-19 Clinic Resources

COVID-19 Clinic Resources

Stay informed. Check here for updates as we share useful information and up-to-date news & resources.

Tools in Juvonno

Check out the tools in Juvonno that help you communicate with your patients. Learn more 

Juvonno FAQ's

Save yourself time with this list of common support questions we've received during this unprecedented time. Learn more 

Government Income Relief

Educate yourself about the new (and already existing) income relief plans set in place by our government to help your business and employees. Learn more 

Stay connected with your patients

Use the tools in Juvonno to keep the lines of communication open to your patient community.


The simplest tool? JuvonnoComm. Skip third-party solutions like MailChimp or Constant Contact. JuvonnoComm taps into your EMR database right within Juvonno to send mass emails and texts. Key statistics like messages sent, unsubscribes, and clicks will appear on your dashboard instantly and update in real-time.


Keep your clinic open and stay in front of your patients through the use of live video sessions. Phzio and Physitrack are 100% HIPAA Compliant Telehealth solutions that are integrated within Juvonno to offer a streamlined solution for delivering virtual care. Reach patients anywhere and increase patient compliance and satisfaction.

Patient Insights

This report builder is your solution for creating a patient contact list. Report filters allow you to segment your patient lists by demographic, last invoice date, last appointment date, and more. Segmentation is a powerful tool that is highly relevant to the patient group.

When it comes time to send a message, the Patient Insights reports connect directly to JuvonnoComm so you can easily send a message to these patients.

COVID-19 Pre-screening

You can now prescreen your patients prior to each visit through Juvonno in accordance with Canada’s COVID-19 Self-Assessment Survey. When enabled, an email will be sent to the patient automatically, 4 hours before the scheduled appointment and request the survey be filled out. Once completed, you’ll be able to view the patient’s response from your clinic schedule.

Open Appointments Report

Under the current circumstances, you will likely need to contact patients who have an upcoming appointment scheduled. The Open Appointments Report is a snapshot of the upcoming appointments that have not been adjusted.

Juvonno FAQ's

We’ve been receiving common support questions regarding clinic operations within Juvonno.
Here are several Support Docs to help you and your practice respond to COVID-19:
• How to turn off all appointment reminders: Contact Juvonno Support
Still have questions? Reach out and let us know at

Income relief for small businesses and employees

Canada Emergency Response Benefit (CERB)

The CERB provides a taxable benefit that gives $500 per week to all workers who will lose their income because of COVID-19. The portal for access the CERB is still available and Canadians can begin to receive their CERB payments within ten (10) days of application.

UPDATE: Extra eight (8) weeks available – CERB extended from 16 weeks to 24 weeks.

Small Business Loans

The BDC has a compilation of federal and provincial government support measures for Canadian Businesses that focuses on:

1. Access to capital and other liquidity support measures

2. Measures to avoid or minimize the impact from layoffs

3. Provincial/Territorial measures

4. Resources and additional information

Wage Subsidies

The Government of Canada is covering 75% of an employee’s wages – up to $847 per week – for eligible employers. The CEWS will allow you to re-hire your employees and avoid layoffs during the crisis. The program will be in place until August 29.

Temporary 10% Wage Subsidy

The Temporary 10% Wage Subsidy is a three-month measure that allows eligible employers to reduce the amount of payroll deductions required to be remitted to the Canada Revenue Agency.

Extending the Work-Sharing Program

The Government of Canada has extended the maximum duration of the Work-Sharing Program from 38 weeks to 76 weeks for employers affected by COVID-19. This measure will provide income support to employees eligible for Employment Insurance who agree to reduce their normal working hours because of developments beyond the control of their employers.

Get started today

Centralize and run your entire organization with Juvonno.