What is Clinic Management Software?

What is Clinic Management Software?

November 14, 2018 | 2 min read

What is Clinic Management Software?

Clinic Management Software or a Clinic Management System (CMS) is a software-based system that integrates the internal workflows of a clinic or practice.

Clinic management software must meet strict HIPAA security, along with functionality and technology standards for management electronic medical records. Often this software integrates all operations of a clinic into one system using security settings to allows users to have a tailored and secure system, while using the modules and features inside of the system.

Those modules and features include and aren’t limited to:

  • Patient profiles and records
  • Scheduling
  • Charting
  • Arrivals
  • Follow-ups
  • Wait lists
  • Treatment plans
  • Billing and claims
  • Insurance Billing
  • Payment management
  • Receivables
  • Inventory management
  • Credit management
  • Patient portal
  • Reporting and analytics
  • Communication
  • Document management
  • System settings

Clinic management software was created to digitize manual operations in clinics, and increase efficiency through automated workflows and communication transparency. The primary purpose has been to digitally enhance patients’ records for easy retrieval. This data can then be shared through multiple clinic locations, with multiple practitioners, creating a more streamlined communication of assessment and treatment plans. Clinics have highly benefitted from the cost savings of clinic management systems due to the increase of practitioner, administrative, and operational staff productivity and overall clinic efficiency.

Clinic management software can be used as an on-premise software in which the user may only log into the clinic management software on computers that have a downloaded license. Cloud-based clinic management software is accessed through the internet, and allows staff to use any type of device anywhere with an internet connection.

Payments for clinic management systems can come in the form of a lump sum payment. This is a one-time payment that allows users to access the current clinic management software. If the company would like to upgrade to a new version, this can be done in the form of additional lump sum payments. This is traditionally seen in on-premise software.

Cloud-based clinic management software tends to use a software as a service model (SaaS). In the SaaS model, users pay an annual or monthly fee to use the software, and updates to features are automatically pushed to their live system.

Clinics see great reward and ROI from using clinic management software, as opposed to various different systems that all together do the job of one clinic management system.